Why We Can Not Use Another Shops Diagnosis For Repairs

velocitymw52 • September 13, 2025

Why Velocity Motorwerks Can’t Rely on Another Shop’s Diagnosis — And Why That’s a Good Thing

At Velocity Motorwerks, we understand—you’ve already been to another shop, and they told you what’s wrong with your car.

So naturally, you’re thinking:
"Can you just fix what they said needs to be fixed?"

Here’s the honest answer:
We can’t (and won’t) perform a repair based solely on another shop’s diagnosis.
And trust us—it’s not to make things harder. It’s to make things right.

Let us explain why this policy exists—and how it protects you.

🔧 Every Shop Diagnoses Differently

Just like two doctors may have different opinions or tools, not all repair shops diagnose vehicles the same way.

Maybe the last shop used basic tools or didn’t dig deep enough. Maybe they guessed based on a symptom without confirming the real cause. We’ve seen it time and time again:
Customers spend hundreds of dollars on the wrong repair—because the original diagnosis was wrong.

At Velocity Motorwerks, we don’t take chances like that. We believe in fixing things the right way, the first time.

✅ We Stand Behind Our Work — Not Theirs

If we replace a part based on another shop’s word and the issue comes back, the responsibility falls on us—not them.

And that’s not fair to you or to our technicians.

When we diagnose a problem ourselves, we:

Use professional-grade tools and testing equipment
Follow a thorough, step-by-step process
Confirm the real issue—not just the symptoms

That means when we recommend a repair, we’re confident it’s the right one—and we can back it up.

💸 A Proper Diagnosis Can Actually Save You Money

We totally get it—paying for another diagnosis might seem like an extra cost. But more often than not, it saves you money.

We’ve seen customers spend way more replacing the wrong parts, only to end up with the same problem. An accurate, professional diagnosis from the start prevents unnecessary repairs and wasted time.

📝 Transparency = Trust

When Velocity Motorwerks performs your vehicle inspection and diagnosis:

You get a detailed explanation of what we found
We give you a repair plan based on facts—not guesswork
You walk away with confidence that the problem will be resolved

And if you still want us to perform a repair without diagnostics, we’ll be upfront about the risks and may ask you to sign a waiver. It’s about protecting you and making sure expectations are clear.

🚘 Our Mission: Fix It Right the First Time

At the end of the day, our goal isn’t just to install parts—it’s to fix your car correctly and safely. That’s why we don’t rely on guesswork, shortcuts, or someone else’s assessment.

When you bring your vehicle to Velocity Motorwerks, you’re getting: